Delete your Tripolar account

Tripolar app, published by De Souza Damien — last updated: 20 September 2026 · Version française

Delete your account from the app

This is the simplest way, and deletion is immediate: open your profile, go to the Profile tab, then "Delete my account" at the very bottom. You are asked to confirm before anything is erased.

Or write to us

Write to tripolar.contactsupport@gmail.com from the email address of your Tripolar account, with the subject "Account deletion". That address is what allows us to verify the request really comes from you; no other information is needed.

Your request is handled within 30 days, and you receive an email confirmation once the deletion is done.

What is deleted

• Your account, your email address and your password. Signing in becomes impossible.
• Your profile: display name, profile picture, language, notification preferences.
• Your trips where you are the only participant, with their plans and their expenses.
• The attachments you uploaded, including on a shared trip.
• Your travel book of favourite destinations, your favourites and your votes.
• Your follows and your followers.
• The link between your account and your devices for push notifications.

What is kept, and why

These items are not yours alone: erasing them would take away something other people are using. They are therefore kept, but your name disappears from them: they now show as "Deleted profile", and your profile is no longer viewable.

• Your reviews remain readable on the countries, destinations and restaurants concerned. They help the travellers reading them today.
• The destinations, places and restaurants you added stay in the public catalogue. This contribution is collaborative: deleting it would also erase other contributors' work on the same destination.
• Trips you share with other people are not deleted — the other participants would lose them for no reason. The trip is transferred to the participant who has been on it the longest.
• Aggregated usage statistics, which cannot identify you, are kept with no time limit.

If you would also like your reviews or your public contributions to be removed, delete them from the app before closing your account, or write to us: we will do so as far as possible.

Delete part of your data without closing your account

You do not have to delete your account to erase your data. Directly in the app, you can at any time delete your reviews, your places, your trips and your favourites, change your display name and your picture, and turn off notifications.

For any data you cannot erase yourself, write to tripolar.contactsupport@gmail.com from the email address of your account, stating what you want removed. Your account stays active: only the data you list is erased, within 30 days, with an email confirmation.

Learn more

The details of what data is collected and how long it is kept are in the privacy policy.